Sun Services
Cocoa.Net has many years of experience with Sun Microsystems Professional Services offerings. We have been working with Sun Partner, The Eric Theile Company, for a number of years and offer coordinated Services with The Eric Theile Company and Sun Microsystems Professional Services
The primary areas of service with Sun Microsystems Services are:
- Operating System Installation and Configuration
- Network and Storage Configuration for Sun Servers
- Sun Cluster Architecture, Installation, Configuration and Support
- Automated Provisioning of Sun Solaris SPARC and AMD-Intel Servers
- Supplemental System Administration
- Sun Java Directory Server Architecture, Installation and Configuration
- Server Readiness Service for Oracle, Sybase, MySQL, Oracle ERP
- Server Virtualization utilizing Solaris 10 Zones/Containers
- Veritas/Symantec Cluster Server architecture, implementation and installation
Linux Services
Cocoa.Net has many years experience with Enterprise implementations of many distributions of Linux, including Redhat Enterprise and Fedora, Ubuntu 64 Bit on AMD Opteron and Athlon servers and many more implementations for small business for lowered infrastructure costs.
The areas of expertise in Linux include:
- Redhat and Ubuntu Server Architecture, Implementation and Management
- Installation and configuration of many Linux products:
- ISPConfig for small and intermediate work group Web Servers
- Setup of Jinzora for internal Music Servers
- Setup Postfix Secure IMAP Mail Services
- Cost saving Ubuntu Desktops
- Enterprise Volume Management for SAN Storage
- Open LDAP Architecture Implementation
- Wordpress Installation and Configuration
ITIL Services
Cocoa.Net has many years of experience of ITIL gap analysis and implementation of fundamental services. We perform formal analysis of a companies policies, procedures and personnel management and identify where these can be improved using ITIL as a benchmark. We can also perform Operational Capability Maturity Model assessments as part of a Sun Services engagement
ITIL Focus is on:
- Relationships between Policies and Procedures
- Process Engineering to enhance current Procedures
- OCMM to identify where a client is currently in their implementation of process and procedures
- Focus on ALL Areas of ITIL
- Implementation of CMDB Using Open Systems and Software
Project Management
Cocoa.Net is certified in PRINCE2 Project Management Methodology and has many years of experience performing project management for small projects to enterprise Programs. PRINCE2 methods are utilized because they dovetail nicely with ITIL Processes and Procedures. We specialize in "Management by Exception" as part of PRINCE2 in order to alleviate upper management from day-to-day project management.
Project Management Focus is:
- IT Services Project Management
- Risk Analysis
- TCO Analysis
- Staff and other resource management for projects
- Project Change Management
- Project Asset Management
